Introduction
We respect your privacy and we are committed to protecting your personal data. This Privacy Notice will inform you as to how MachineTrader.io Inc ("MT” we, us, our) dba MachineTrader™ (“MT”) look after your personal data when using any of our products, services or applications (together the “Services”) or when visiting or using our website www.machinetrader.io.
Our values
Trust is the foundation of the MT platform and includes trusting us to do the right thing with your information. Three main values guide us as we develop our products and services. These values should help you better understand how we think about your information and privacy.
• Your information belongs to you
We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize this information when we no longer need it. When building and improving our products, our engineers work closely with our privacy and security teams to build with privacy in mind. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
• We protect your information from others
If a third party requests your personal information, we will refuse to share it unless you give us permission, or we are legally required. When we are legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
• We help merchants and partners meet their privacy obligations
Many of the merchants and partners using MT do not have the benefit of a dedicated privacy team, and it is important to us to help them meet their privacy obligations. To do this, we try to build our products and services so they can easily be used in a privacy-friendly way.
Why we process your information
We generally process your information when we need to do so to fulfill a contractual obligation or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). These “legitimate interests” include:
• preventing risk and fraud
• answering questions or providing other types of support
• helping merchants find and use apps through our app store
• providing and improving our products and services
• providing reporting and analytics
• testing out features or additional services
• assisting with marketing, advertising, or other communications
We only process personal information for these “legitimate interests” after considering the potential risks to your privacy—for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.
Your rights over your information
We believe you should be able to access and control your personal information no matter where you live. Depending on how you use the MT website, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information (for example, direct marketing). We will not charge you more or provide you with a different level of service if you exercise any of these rights.
If you buy something from the MT platform and wish to exercise these rights over information about your purchase, you need to directly contact the merchant you interacted with. We are only a processor on their behalf and cannot decide how to process their information. We will of course help our merchants to fulfill these requests by giving them the tools to do so and by answering their questions.
If you are not happy with our response to a request, you can contact us at support@machinetrader.io to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.
Where we send your information
We work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state, province, or country. This data may be subject to the laws of the countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws.
While we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order).
How we protect your information
Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.
How we use “cookies” and other tracking technologies
We use cookies and similar tracking technologies on our website and when providing our services. For more information about how we use these technologies and an explanation of how you can opt out of certain types of cookies, please see our Cookie Policy.
How you can reach us
If you would like to ask about, make a request relating to, or complain about how we process your personal information, please contact support@machinetrader.io or at the addresses below.
Predictive Technology Systems LLC
ATTN: Chief Privacy Officer
125 Arielle Ct., Suite E
Buffalo, NY 14221
